Operations Management Essay Example | Topics and Well Written Essays - 2000 words - 12

Operations Management - Essay Example Service operation is a process that is concerned with the maintenance of daily operations that occur with in an organization. Service operation management makes sure that the daily activities of the business run normally without any interruptions. Service operations management focuses on the infrastructure and the daily activities that are used to deliver services for an organization. Some of the tasks that occur in service operation include fixing problems that occur in the organization, fulfilling the user needs and requests, resolving failures of the system, and undertaking routinely operational tasks. On the other hand, manufacturing operations are the tasks that an organization undergoes in order to produce a commodity. Manufacturing operations make sure that the production of the commodity that is needed has been successful. In addition to that, it makes sure that the quality of the goods or commodities needed are met. While service management focuses on the maintenance of the infrastructure and meeting the requests and orders of a client, manufacturing operations makes sure that the needed commodity is produced.Service operations deal with the services that are to be given to the organization while manufacturing operations deal with creating the goods that are needed for production in the organization. This is to imply that service operations deal with the intangible while manufacturing operations deal with the tangibles in an organization.

Using the internet for E-commerce Essay Example | Topics and Well Written Essays - 1000 words

Using the internet for E-commerce - Essay Example sharing of product and service information, developing and maintaining human commercial relationships, and transacting business over the Internet and the World Wide Web. The Internet is bringing about a profound change in the ways business is conducted worldwide and is considered to have become the conduit for change from a producer culture to a consumer culture. Small and medium-size enterprises are the main beneficiaries of the low-cost marketing possibilities offered by the Internet, which can turn them from small niche players into global ones. A fundamental change is happening in the world of Asian marketing that could prove a bonanza for struggling companies. The Internet is providing low-cost ways for small to medium-size businesses to get their advertising message across, focusing on specific audiences. The key to the success of niche e-businesses is first and foremost brand awareness. Second, expanding the customer base geographically is leading to the need for a greater product range to meet strong local preferences in style and fashion. The Internet has proved to be the perfect messenger for niche interests, serving individual tastes and diverse geographical demands. According to Microsofts small business marketing manager, Linda Mitchell, one of the biggest advantages of having a Web site is improving customer service and loyalty (Small Business Success Magazine, 2001). Connecting to search engines and support organizations such as on-line directories is free in many cases and expands a companys Web presence to a much larger market. Markus (1996) proposes that as more medium- to small-sized businesses outsource processes to vendors via the Internet, the businesses tend to focus on core activities. This trend is coupled with the trend for these businesses to increase their use of e-commerce and deliver their services and products directly to their end customers through information technology (IT), thus reducing or eliminating many of the costs